Privacy Policy

Effective Date: March 2026

Welcome to Tour Loch Lomond. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We directly collect information when you interact with our platform, including:

• Location Data: With your explicit browser consent, we collect GPS coordinates to calculate transport routing and ETAs.
• Booking Details: Pick-up, drop-off, timing, and passenger information necessary to fulfill taxi or tour dispatch.
• Analytics: Usage data via Google Analytics (GA4) to improve our seamless UI and partner convergence.

2. How We Use Your Data

Your data is exclusively used to facilitate transport logistics, provide local business recommendations, and ensure a frictionless tourism experience in the Loch Lomond region. We do not sell your personal data to third-party data brokers.

3. Third-Party Services

We utilize trusted third-party providers (e.g., Stripe for payments, Google Maps API for routing, and OpenLDBWS for live train data). These services act as data processors heavily bound by strict confidentiality protocols.

4. Your Rights

Under the UK GDPR, you have the right to access, rectify, or erase your personal data. To exercise these rights or make inquiries, please contact us at ryan@tourlochlomond.com.